Privacy Policy
AH Recruitment Group
Last updated: 09/06/2026
AH Recruitment Group is committed to protecting the privacy, confidentiality and security of the personal information we collect, hold, use and disclose in connection with our recruitment services.
This Privacy Policy explains how AH Recruitment Group collects, uses, stores, discloses and protects personal information relating to candidates, clients, prospective employers, referees, website visitors, business contacts and other individuals who interact with us.
This Privacy Policy is intended to comply with applicable privacy and data protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to AH Recruitment Group.
1. About AH Recruitment Group
In this Privacy Policy, “AH Recruitment Group”, “we”, “us” or “our” means:
AH Recruitment Group
ABN: 28 189 037 259
Email: info@ahrecgroup.com
Phone: +61 416 592 812
Website: ahrecgroup.com
AH Recruitment Group provides recruitment services, including candidate sourcing, candidate screening, CV review, candidate introductions, recruitment consulting, interview coordination and employment-matching services.
We act as a recruitment intermediary between candidates and clients/prospective employers. Unless expressly agreed otherwise in writing, we do not employ candidates on behalf of clients and we do not make final hiring decisions for clients.
2. Scope of this Privacy Policy
This Privacy Policy applies to personal information we collect from or about:
Candidates and job seekers.
Clients and prospective clients.
Employers and prospective employers.
Referees and reference contacts.
Business contacts.
Website users.
Representatives of companies or organisations we deal with.
Suppliers, contractors and service providers.
Any other person who provides personal information to us or whose personal information is provided to us in connection with recruitment services.
This Privacy Policy applies to personal information collected through our website, email, phone, online forms, job platforms, recruitment platforms, social media, messaging platforms, interviews, CV submissions, candidate agreements, client agreements, business communications and other recruitment-related interactions.
3. What is personal information?
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.
Personal information may include names, contact details, employment history, qualifications, identification information, interview notes, salary expectations, right-to-work details and other information connected to recruitment or employment opportunities.
4. Types of personal information we collect
The personal information we collect depends on your relationship with AH Recruitment Group.
4.1 Candidates and job seekers
We may collect personal information from candidates and job seekers, including:
Full name.
Email address.
Phone number.
Residential address or general location.
Nationality, citizenship, visa status or right-to-work status.
CV, resume, cover letter, portfolio or professional profile.
Employment history.
Job titles, duties and responsibilities.
Education history.
Qualifications, licences, tickets, certifications and training records.
Skills, experience and industry background.
Salary expectations.
Current or previous remuneration details, where relevant and lawful.
Notice period and availability.
Work preferences, including preferred location, role type, salary, working arrangements and industries.
References and referee details, where authorised.
Interview notes and screening notes.
Communications with AH Recruitment Group.
LinkedIn profile or other professional profile information.
Information about previous applications or introductions.
Information relating to interviews, job offers, placements and employment outcomes.
Identification documents, where reasonably required.
Right-to-work documents, where reasonably required.
Information provided through candidate forms, checklists, consent forms or representation agreements.
Any other information reasonably necessary for recruitment and employment-matching purposes.
4.2 Sensitive information
In some circumstances, we may collect sensitive information if it is reasonably necessary for recruitment purposes and where we have your consent or another lawful basis to do so.
Sensitive information may include:
Health or medical information relevant to a role.
Disability or workplace adjustment information.
Criminal history information, where relevant to a role and lawfully requested.
Racial or ethnic origin, where relevant to visa, right-to-work, equal opportunity or lawful employment requirements.
Membership of a professional association or trade union, where relevant to a role.
Biometric information, where required by law or for identity verification by an authorised third party.
Religious or cultural information, where you voluntarily provide it and it is relevant to work preferences, availability or workplace arrangements.
We will only collect sensitive information where it is reasonably necessary for our recruitment activities, where you have consented, where required or authorised by law, or where another exception applies.
4.3 Clients and prospective employers
We may collect personal information from clients and prospective employers, including:
Names of business owners, directors, managers, HR staff, hiring managers and representatives.
Business contact details.
Job titles and roles.
Email addresses and phone numbers.
Company details.
Recruitment requirements.
Job vacancy details.
Salary or remuneration information for roles.
Interview feedback.
Hiring decisions.
Communications with us.
Payment, invoicing and account-related information.
Information provided in client forms, terms of business, email correspondence or recruitment discussions.
4.4 Referees
Where a candidate provides referee details or authorises us to contact a referee, we may collect:
Referee name.
Job title.
Employer or organisation.
Email address and phone number.
Relationship to the candidate.
Reference comments.
Employment verification information.
Information about the candidate’s work performance, duties, conduct, skills and employment history.
We generally contact referees only where the candidate has provided or authorised the reference details, or where it is otherwise lawful and appropriate to do so.
4.5 Website users
When you visit our website, we may collect:
Name and contact details submitted through forms.
CVs or documents uploaded through the website.
Messages or enquiries submitted through the website.
IP address.
Browser type.
Device information.
Pages visited.
Time and date of website access.
General usage data.
Cookie and analytics information, where used.
We may use website data to operate, maintain, secure and improve our website and services.
5. How we collect personal information
We may collect personal information directly from you when you:
Submit your CV or resume.
Complete a candidate form or checklist.
Sign a candidate representation agreement.
Apply for a role.
Contact us by email, phone, website form, SMS, online meeting or messaging platform.
Provide information during a screening call or interview.
Provide identification, right-to-work, qualification or licence information.
Provide referee details.
Communicate with us about job opportunities.
Engage us as a client.
Enter into terms of business with us.
Provide job vacancy information.
Provide interview feedback or hiring updates.
We may also collect personal information from third parties, including:
Job boards and recruitment platforms.
LinkedIn and professional networking platforms.
Publicly available business directories.
Company websites.
Referees authorised by candidates.
Previous employers, where authorised or lawful.
Prospective employers and clients.
Background-check providers, where authorised.
Education, licensing or credential verification providers, where authorised.
Migration, legal, payroll, compliance or HR service providers, where relevant and lawful.
Publicly available sources.
We will only collect personal information where it is reasonably necessary for our recruitment services, business operations, legal compliance or related purposes.
6. Candidate consent and representation
Where you are a candidate, AH Recruitment Group may ask you to provide consent for us to represent you in connection with employment opportunities.
This may include consent for us to:
Review your CV, resume and professional profile.
Assess your suitability for employment opportunities.
Discuss suitable roles with you.
Submit your CV, resume or profile to prospective employers.
Share your employment history, qualifications, skills and relevant experience with prospective employers.
Share salary expectations, availability and work preferences where relevant.
Communicate with prospective employers on your behalf.
Arrange interviews.
Assist with recruitment processes.
Provide candidate summaries or screening notes to clients.
Conduct reference checks where authorised.
Maintain recruitment records.
You may withdraw your consent to representation by contacting us in writing. Withdrawal of consent will not affect actions already taken with your consent before withdrawal, such as applications or introductions already submitted to prospective employers.
7. Use of CVs, resumes and employment history
Candidates often provide CVs and resumes containing employment history, qualifications, skills, past employers and other career information.
We may use information contained in a CV, resume, professional profile or employment history to:
Assess suitability for roles.
Identify relevant job opportunities.
Prepare candidate summaries.
Confirm work history and qualifications where appropriate.
Discuss opportunities with candidates.
Introduce candidates to prospective employers with candidate consent.
Contact authorised referees.
Verify employment-related information where authorised or reasonably necessary.
Maintain recruitment records.
We will not use candidate CVs or employment history for unrelated purposes.
Where a candidate’s CV identifies current or former employers, we may use that information for legitimate recruitment-related purposes, such as understanding the candidate’s experience or verifying work history where authorised. We will take reasonable care when contacting current employers and will generally not contact a candidate’s current employer as a referee without the candidate’s express permission.
8. Purposes for which we use personal information
We may collect, hold, use and disclose personal information for the following purposes:
Providing recruitment services.
Candidate sourcing and screening.
Assessing candidate suitability.
Matching candidates with employment opportunities.
Submitting candidates to clients or prospective employers.
Arranging interviews.
Communicating with candidates, clients and referees.
Conducting reference checks where authorised.
Verifying qualifications, licences, certifications or right-to-work information where required or authorised.
Managing candidate representation.
Managing client relationships.
Managing job orders, candidate records, placement records and recruitment pipelines.
Preparing candidate summaries or shortlists.
Providing recruitment consulting and market insights.
Negotiating or communicating job offers.
Recording hiring decisions and placement outcomes.
Managing invoices, accounts and business records.
Complying with legal, regulatory, tax, accounting and reporting obligations.
Protecting our legal rights and enforcing agreements.
Preventing fraud, misuse or unlawful activity.
Responding to complaints, disputes or enquiries.
Improving our website, systems, documents and recruitment processes.
Marketing our recruitment services to business contacts, where lawful.
Maintaining business records.
Any other purpose reasonably related to our recruitment services or business operations.
9. Disclosure of personal information
We may disclose personal information to third parties where reasonably necessary for recruitment, employment matching, business operations, legal compliance or other purposes described in this Privacy Policy.
9.1 Disclosure relating to candidates
Where you are a candidate, we may disclose relevant personal information to:
Prospective employers.
Clients seeking candidates.
Hiring managers.
HR representatives.
Authorised referees.
Background-check providers, where authorised.
Right-to-work or identity verification providers, where authorised.
Qualification, licence or credential verification providers, where authorised.
Professional advisers, including lawyers and accountants.
IT, cloud storage, CRM, email, website and recruitment software providers.
Regulators, courts, tribunals or government authorities where required or authorised by law.
We will generally only submit your CV, resume, profile or candidate information to a prospective employer where you have consented, authorised us to represent you, applied for the role, requested our assistance, or where disclosure is otherwise lawful and reasonably expected in the recruitment process.
9.2 Disclosure relating to clients
Where you are a client or prospective employer, we may disclose limited business contact information to:
Candidates, where necessary for interviews or recruitment discussions.
Service providers assisting our business.
Professional advisers.
Payment, accounting or invoicing providers.
Regulators or authorities where required by law.
We do not sell client contact details.
10. Overseas disclosure
AH Recruitment Group may deal with candidates, clients, employers, service providers or technology platforms located outside Australia.
Personal information may be disclosed overseas where:
A candidate is being considered for a role with an overseas employer.
A client or prospective employer is located outside Australia.
A cloud storage, email, CRM, website, recruitment platform or software provider stores or processes information overseas.
A referee, verification provider, contractor or professional adviser is located overseas.
An overseas disclosure is required or authorised by law.
Where we disclose personal information overseas, we will take reasonable steps to ensure the information is handled appropriately and consistently with applicable privacy obligations where required.
By providing personal information to AH Recruitment Group and engaging with our recruitment services, you acknowledge that your personal information may be disclosed to overseas recipients where reasonably necessary for recruitment, employment-matching, verification, technology, business or legal purposes.
11. Cloud storage and electronic records
AH Recruitment Group may store personal information electronically, including through cloud-based systems.
This may include:
Email systems.
Cloud storage platforms.
CRM systems.
Recruitment databases.
Spreadsheets and operations documents.
Electronic forms.
Document signing platforms.
Website forms.
Accounting and invoicing systems.
Communication platforms.
We may store candidate agreements, client agreements, CVs, candidate checklists, consent records, email correspondence and recruitment records electronically.
Electronic records, including signed documents, checked boxes, online forms, scanned documents, email confirmations and cloud-stored files, may be used as evidence of consent, instructions, agreements or recruitment activity where permitted by law.
12. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Depending on the circumstances, these steps may include:
Password-protected accounts.
Access controls.
Cloud storage security settings.
Limiting access to personnel who need the information.
Secure email and communication practices.
Keeping candidate information in organised recruitment records.
Using reputable software and service providers.
Maintaining confidentiality obligations with clients and service providers where appropriate.
Reviewing and deleting information that is no longer reasonably required.
Using electronic records to track candidate consent and client instructions.
Taking reasonable care when sending candidate information to clients.
No method of electronic transmission or storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
13. Client obligations when receiving candidate information
Where AH Recruitment Group provides candidate information to a client or prospective employer, the client must handle that information confidentially and securely.
Clients must use candidate information only for assessing the candidate for the relevant recruitment opportunity or related hiring process.
Clients must not, without appropriate consent or lawful authority:
Use candidate information for unrelated purposes.
Share candidate information with unrelated third parties.
Retain candidate information longer than necessary.
Contact candidate referees without proper authorisation.
Distribute candidate CVs within or outside their organisation unnecessarily.
Use candidate information to bypass AH Recruitment Group’s recruitment process or agreed terms.
Clients should ensure candidate information is accessed only by personnel who reasonably require access for recruitment or hiring purposes.
14. Accuracy of personal information
We rely on candidates, clients, referees and third parties to provide accurate, complete and up-to-date information.
Candidates are responsible for ensuring that their CVs, resumes, qualifications, work history, right-to-work information and other details provided to AH Recruitment Group are true, accurate and not misleading.
Clients are responsible for providing accurate role details, salary information, employment conditions, hiring requirements and interview feedback.
You should contact us promptly if your personal information changes or if you believe information we hold about you is inaccurate.
15. Accessing and correcting your personal information
You may request access to personal information we hold about you.
You may also request that we correct personal information if it is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact us at:
Email: info@ahrecgroup.com
We may need to verify your identity before providing access or making corrections.
In some circumstances, we may refuse access or correction where permitted by law, including where providing access would:
Unreasonably affect the privacy of another person.
Reveal confidential commercial information.
Breach legal privilege.
Prejudice legal proceedings or dispute resolution.
Be unlawful or impractical.
Create a security risk.
Reveal evaluative information connected with recruitment decisions.
Where we refuse a request, we will provide reasons where required by law.
16. Deletion and withdrawal requests
You may ask AH Recruitment Group to delete or stop using your personal information.
We will consider deletion or withdrawal requests and take reasonable steps where appropriate.
However, we may retain some information where reasonably necessary for:
Legal, accounting or tax obligations.
Recruitment records.
Dispute resolution.
Enforcing agreements.
Candidate ownership or introduction records.
Audit, compliance or business record purposes.
Evidence of consent or withdrawal of consent.
Preventing fraud or misuse.
Responding to complaints or legal claims.
If you withdraw consent, we may stop actively representing you for future roles, but we may retain records of previous communications, introductions, applications or placements where reasonably necessary.
17. Retention of personal information
We retain personal information for as long as reasonably necessary for recruitment, business, legal, compliance and record-keeping purposes.
Candidate information may be retained so we can:
Consider candidates for future opportunities.
Maintain records of candidate consent.
Maintain records of candidate introductions.
Respond to candidate or client enquiries.
Manage placement records.
Manage disputes or legal claims.
Comply with business, accounting, tax or legal obligations.
Avoid duplicate or unauthorised introductions.
Unless a longer period is required or reasonably necessary, AH Recruitment Group may review candidate records periodically and delete, de-identify or archive information that is no longer required.
18. Recruitment decisions
AH Recruitment Group assists with recruitment processes but does not usually make final hiring decisions.
Final hiring decisions are made by clients or prospective employers.
We may provide candidate information, screening notes, interview coordination, candidate summaries and recruitment assistance, but clients remain responsible for their final employment decisions, workplace obligations and any checks they consider necessary before hiring a candidate.
19. Reference checks and verification
Where authorised or reasonably necessary, AH Recruitment Group may conduct or assist with reference checks or verification processes.
This may involve contacting referees, previous employers, education providers, licence bodies or verification providers.
We will generally obtain candidate consent before conducting reference checks, especially where contacting a current employer or where the contact could affect the candidate’s current employment.
Candidates should only provide referee details where they are authorised to do so.
20. Right-to-work, licences and compliance checks
Some roles may require right-to-work checks, identity verification, licences, qualifications, professional registrations, background checks, criminal history checks, medical assessments or other compliance checks.
AH Recruitment Group may collect or request relevant information where reasonably necessary for a role, where authorised by the candidate, where requested by a client, or where required by law.
Unless expressly agreed in writing, AH Recruitment Group does not guarantee the accuracy, completeness or legal sufficiency of candidate verification information. Clients remain responsible for conducting any checks they consider necessary before employing or engaging a candidate.
21. Marketing and business communications
We may use business contact information to communicate with clients, prospective clients, employers, industry contacts and business representatives about recruitment services.
This may include emails, calls or messages about:
Recruitment services.
Candidate availability.
Market updates.
Potential vacancies.
Business opportunities.
Service updates.
You may opt out of marketing communications by contacting us or using any unsubscribe option provided.
22. Website, cookies and analytics
Our website may use cookies, analytics tools or similar technologies to improve website performance, understand website usage and manage enquiries.
Cookies may collect information such as browser type, device information, pages visited, time spent on the website and general usage patterns.
You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Where our website includes links to third-party websites, AH Recruitment Group is not responsible for the privacy practices, security or content of those third-party websites.
23. Data breaches
AH Recruitment Group takes reasonable steps to prevent data breaches. A data breach may occur where personal information is lost, accessed, disclosed, modified or misused without authorisation.
If we become aware of a suspected or actual data breach, we will take reasonable steps to:
Contain the breach.
Assess the nature and seriousness of the breach.
Identify affected individuals where possible.
Reduce the risk of harm.
Notify affected individuals and regulators where required by law.
Improve processes to reduce future risk.
Where the Notifiable Data Breaches scheme applies and a data breach is likely to result in serious harm, AH Recruitment Group will take steps to notify affected individuals and the Office of the Australian Information Commissioner where required.
24. Anonymity and pseudonymity
Where lawful and practicable, you may interact with us anonymously or using a pseudonym.
However, recruitment services usually require accurate personal information so we can assess suitability, communicate with candidates, submit candidates to employers, verify information and arrange interviews.
If you do not provide required personal information, AH Recruitment Group may be unable to provide recruitment services or represent you for employment opportunities.
25. Contractors, suppliers and service providers
We may disclose personal information to contractors, suppliers and service providers who assist us with business operations.
These may include:
Cloud storage providers.
Email providers.
Website hosting providers.
CRM and recruitment software providers.
Document signing platforms.
Accounting and invoicing providers.
IT support providers.
Marketing and communication platforms.
Professional advisers.
Compliance and verification providers.
We take reasonable steps to work with reputable providers and to limit information shared to what is reasonably necessary.
26. Legal disclosure
We may disclose personal information where required or authorised by law, including to:
Courts.
Tribunals.
Regulators.
Government agencies.
Law enforcement bodies.
Professional advisers.
Insurers.
Debt recovery providers.
Other parties where disclosure is necessary to protect our legal rights, enforce agreements, respond to disputes or comply with legal obligations.
27. International candidates and clients
AH Recruitment Group may work with candidates, clients or employers in different jurisdictions.
Where recruitment activity involves another country, personal information may be subject to the laws of that country.
Candidates are responsible for informing us of visa restrictions, right-to-work limitations, licensing requirements or other legal matters relevant to their employment.
Clients are responsible for complying with employment, workplace, immigration, licensing, payroll, tax and hiring laws applicable in their jurisdiction.
28. Complaints
If you have a concern or complaint about how AH Recruitment Group handles personal information, please contact us first so we can try to resolve the matter.
Email: info@ahrecgroup.com
Phone: +61 416 592 812
Please include your name, contact details, the nature of your complaint and any relevant information.
We will aim to respond within a reasonable period.
If you are not satisfied with our response and the Australian Privacy Act applies, you may be able to contact the Office of the Australian Information Commissioner.
29. Changes to this Privacy Policy
AH Recruitment Group may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, technology or privacy practices.
The updated version will be published on our website with the updated date.
Your continued use of our website or services after changes are published indicates that you acknowledge the updated Privacy Policy.
30. Contact us
For privacy questions, access requests, correction requests, deletion requests, consent withdrawals or complaints, contact:
AH Recruitment Group
ABN: 28 189 037 259
Email: info@ahrecgroup.com
Phone: +61 416 592 812
Website: ahrecgroup.com